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SK-II Field Sales Supervisor- Travel Retail
Description OBJECTIVE The Field Sales Supervisor plays a crucial role in ensuring we have perfect in-store execution. The role has multi-market responsibilities across Hong Kong and Taiwan. The role is responsible for managing and building the business for all assigned counters to meet and exceed sell-thru targets, perfect in-store fundamentals in line with SK-II brand equity, and drive BC Operations by ensuring BCs in respective stores excel in their responsibilities. BUILDING THE BUSINESS • Achieve respective stores in identified markets yearly sell-thru targets • Responsible for preparation of monthly statistical, scorecards and market reports to Account Manager timely as needed PERFECT IN-STORE EXECUTION • Following the Key Merchandising Principles per Planogram guide line (10-3-1) • HPP perfect execution: Ensuring on recruiting promoter, promotion/second site planning and set up, displays, stocks and GWP and liaising with necessary agencies • Ensuring all counters/tools are clean, neat and in good working condition • Ensuring on healthy stock inventory per the assortment list and check through OOS across all SKUs in key doors once a week • Ensure all testers are sufficient supply always for all locations BC OPERATIONS • Work closely with customer/agency to track sales performance against goal & provide feedback & inputs to deliver on monthly targets for BCs • Work closely with BC Trainer to identify training needs specific to SK-II brand & product knowledge for all BCs at respective counters • Work closely with customer/agency to support recruitment activities to ensure BC team are fully staffed • Work closely with customer/agency to ensure BCs follow the grooming guideline and understand deployed SOPs to uphold SK-II brand equity • Ensure BC understands monthly deployment of store priorities and initiatives • Counter coaching for all BCs including generic staff if needed
Qualifications: • Fluent in verbal and written Mandarin Chinese and English languages • Knowledge & Experience in Travel Retail operation • Knowledge & Experience in Beauty/Skincare/Prestige Brands • Knowledge & Experience in Sales • Flexibility in travel – Monthly travel to Taiwan, 2-3 international trips in a year. Estimated 60-70% of time on the field, 30% in office • Exhibits Leadership skills. Team driven. • Strong analytical skills. • Strong customer service orientation / attitude. • Positive working attitude • Ability to work under pressure and deal with multiple responsibilities. • Strong interpersonal skills This is important to note: • Immigration sponsorship is not available for this position. • P&G is an equal opportunity employer, we value diversity at our company. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, disability, HIV/AIDS status, or any other legally protected factor.Apply Now
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